This past week, I was unable to attend the IT Strategic Planning meetings on campus because of CIC commitments, but I did take part in many strategic planning discussions. In these meetings with CIC colleagues, members of our Administrative Process Redesign effort, and faculty and staff working on our reaccredidation efforts, one theme was clear. Our best chance for success is for faculty, staff and students to work together to develop a common set of objectives and goals that we will use to direct our efforts. This must start with a common set of values and principles that will guide our work. In the coming weeks, I will spend much time talking about IT service “guiding principles” and "principles of practice.” As you engage in these discussions, please express your views regarding principles and values for IT services. These discussions will establish the foundation for future IT strategic planning work.