Strategic Planning Guiding Principles

by Ron Kraemer 6/22/2008 9:16:00 AM

This past week, I was unable to attend the IT Strategic Planning meetings on campus because of CIC commitments, but I did take part in many strategic planning discussions. In these meetings with CIC colleagues, members of our Administrative Process Redesign effort, and faculty and staff working on our reaccredidation efforts, one theme was clear. Our best chance for success is for faculty, staff and students to work together to develop a common set of objectives and goals that we will use to direct our efforts.  This must start with a common set of values and principles that will guide our work.  In the coming weeks, I will spend much time talking about IT service “guiding principles” and "principles of practice.”  As you engage in these discussions, please express your views regarding principles and values for IT services.  These discussions will establish the foundation for future IT strategic planning work.

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6/25/2008 9:01:34 AM

Thanks Ron!  I appreciate the opportunity to provide input.  Regarding our Vision Statement which currently reads:

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“Achieving excellence in information technology service for teaching and learning, research, outreach and public service, and administration.”
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I suggest that we beef up the word "excellence."  Perhaps something like:

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"Achieving excellence, (as defined and measured by our customers), in information technology service for teaching and learning, research, outreach and public service, and administration.”
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Scott Winger

7/10/2008 11:33:41 AM

Duke has a set of five principles that would be a good starting point for the discussion (http://oit.duke.edu/tag/principles/index.html).

They are:
1. Create robust, secure systems
2. Link (to information and data), don't duplicate
3. Design for scalability
4. Design for information lifecycles
5. Adapt to realities of people and technology resources

Jim Phelps

7/29/2008 2:23:04 PM

I'm starting to think that we need to make sure that we really pay attention to Jim's point 5 - above. As we move systems and work out of silos, even traditional ERP applications take on a social aspect as the become a part of workflows. I recently ran across a blog that explicitly looks at a reference architecture for social networking applications. I believe that the emerging vision statement and your approach to strategy are taking us in that direction.

Check out:
mikeg.typepad.com/.../reference-archi.html

Chris Thorn

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Ron Kraemer
Ron Kraemer,
Chief Information Officer (CIO) and Vice Provost for Information Technology


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