As of November, 2014
- Administrative Excellence
- APR-Software Tool Inventory System
- Course Proposal Workflow Project
- Data Center Aggregation
- East Campus Mall Tech Store
- InCommon Silver Assurance
- Learn@UW Investigations/Pilots
- MIU Advisor Notes Phase 2
- Moodle-Enterprise Hosting
- New Person Data Service (PICH)
- Network Supernode Project
- Oracle Identity Analytics Rollout
- PCI Compliance-Campus Directory
- Preferred Name-Campus Directory
- Shared Financial Services (SFS) Upgrade
Administrative Excellence is leading seven projects, including Data Center Aggregation and Email & Calendar Consolidation/Microsoft 365 Migration, to realize institution-wide savings and efficiencies.
- IT - Data Center Aggregation
- IT – Email & Calendar Consolidation
- Strategic Purchasing – Computer Bundles
- Strategic Purchasing – Office Supplies
- Strategic Purchasing – Scientific Supplies
- Strategic Purchasing – MRO Supplies
- Space Utilization – Instructional Space
For information on specific projects, please visit the UW-Madison Administrative Excellence website.
APR - Software Tool Inventory System
This project was focused on identifying potential campus wide systems that could be deployed to identify and track software and IT tool usage across campus. The project concluded with the recommendation that we leverage an existing campus tool such as the UW Knowledge Base or endpoint management tools to provide this database and information sharing to the campus IT community.
Course Proposal Workflow Project
This project replaced the old course proposal system (which required routing up to 14 paper copies of a proposal) and moved it to an online process. This automatic process allows a person to propose a new course, change or delete an existing course using an online form where they are prompted (and required) to enter information pertinent to the type of request they were making and electronically attach all supporting material. The proposal then routes to the appropriate approvers at the department, school/college and university level. The workflow makes sure the right people see it. If there is a problem any user of the system can enter a comment which is then automatically emailed to all who are associated with that proposal at the various points of approval.
The new online system has been in place since the start of the 2012-2013 academic year and over 800 proposals have been completed and another 400 are in the pipeline.
In July of 2013 the course proposal process moved from the Secretary of the Faculty to Academic Planning and Institutional Research. In December 2013 the Faculty Senate approved the creation of the University Curriculum Committee which replaced the four divisional committees as the final approval step for course proposals. These changes will require a few adjustments and enhancements to the system based on what had been learned over the past year and a half that it has been in use.
Data Center Aggregation
UW-Madison operates many campus data centers, server rooms dedicated to maintaining local information systems. An Administrative Excellence team, Data Center Aggregation (DCA), was created to assess the current state of these centers, adopt industry standards for security, power and backup and consider ways to aggregate centers providing redundant services. The aim is to improve efficiency, reduce costs and provide affordable, streamlined assistance for the campus. See the DCA site for the latest information.
The Division of Information Technology opened its third Tech Store and Help Desk location on Wednesday, May 1, with a grand opening celebration at 333 East Campus Mall.
The new location will serve as a retail outlet for computers, software, and accessories, and will provide Help Desk services. As at other Tech Store locations, staff will provide technology advice and help customers with their purchase decisions. The 333 East Campus Mall location will also be open for extended hours to better meet the needs of students on the east side of campus. Starting May 2, hours will be 10:00 a.m. – 7:00 p.m. Monday through Friday, noon to 4:00 p.m. on Saturday and Sunday.
Recent enhancements to DoIT's authentication infrastructure, should enable the organization to complete our work on InCommon Silver compliance, within the next month. Enhanced end user assurance level, combined with a more robust account recovery, improved auditing and other structural improvements have combined to close gaps which previously existed. InCommon Silver compliance will enable UW-Madison to participate in a compliant manner with various federal government systems which may require this fortified level of identity assurance, anticipated in the near future."
Internet 2 Net Plus Investigation (Box.net)
The University signed an agreement with Box and made the service available to UW faculty, staff, and students. Box allows you to access your online content when you need it, easily share content and collaborate in a secure workspace, and connect your content to other services like Google Apps.
Desire2Learn upgraded to 10.3 on June 2014. Details are available at the D2L upgrade site. Kaltura MediaSpace platform rolled out to campus on August 22, including integration with Direse2Learn. Integration with Moodle is forthcoming.
Mainframe Relocation (Budget Systems)
UW-Madison requested that its mainframe processing services be merged into the state's data center on Femrite Drive in Madison. Disaster recovery services for the UW System would entail the establishment of a recovery site at the state's data center, which would serve as a backup location for data preservation and information technology services in the case of unanticipated interruption or damage to UW-Madison's primary information technology operations.
Manifest is an easy-to-use tool for managing access to resources for groups of people. The service works by creating groups (e.g., departmental, project-based, team, etc.) to which individuals can be added. Administrators then simply set up their web application or resource, such as a departmental wiki, so that only members of a predefined group can access it.
Additionally, Manifest allows departments to authorize users to log in to their resources using groups of NetIDs, eliminating the need for another login credential. The service also allows for the creation of new NetIDs for UW affiliates and collaborators.
The service is available for free 24x7 to UW-Madison faculty and staff.
Following the successful launch of the Advising Notes System (ANS) funded by a first round Madison Initiative for Undergraduates grant, this project further improved the application based on feedback on the first version. The project also delivered a new application for the advising community to use during Student Orientation and Registration (SOAR). The new SOAR Advising Module (SAM) allows advisors to see all relevant student information in one convenient place, review student enrollment, initiate program/plan updates, assign advisors, and automatically create a record of the contact in ANS. The project has been viewed as a great success by the advising community.
Starting with the Spring 2013 semester, all Computer Science Department classes have a course in the UW-Madison Moodle service. Moodle is an online learning management system that provides course content delivery and a homework hand-in system, facilitates online quizzes and tests, provides a number of different assignment types, and can act as a database for grading, among other features. The UW-Madison Moodle service is hosted by the College of Engineering and primarily supported by the DoIT Help Desk. As this resource is already available and supported elsewhere on campus this is a more efficient use of department and university resources.
New Person Data Service
Run by MILER (Method for Implementing with Lowest Effort and Resources), PICH has been in production since January 2011. This system was designed to help keep HRS data synchronized between the central HRS system and local system campus data stores. When a change is made to an HRS record, that information is also reflected in PersonHub. The PICH process queries the PersonHub, analyzes the data it sees and then sends it to the appropriate UW System campus' queue. The PeopleSoft Integration Broker then connects to the queues, consumes, and transforms the HR data. These connections are firewall protected and uses SSL to transmit the data to trusted customer systems. A user of PICH can be assured that the data requested from HRS is accurate and that they received it in a secure manner. For more information, see: http://comsys.uwsa.e du/p/do/si/topic=281
Network Supernode Project
DoIT Network Services is working on upgrading the campus network backbone to 100G. To prep for this upgrade, we had to address space, power and cooling capacity issues and upgrade the supernodes at Computer Sciences and Animal Sciences. These upgrades will help prepare us for future growth and future network conversions.
Oracle Identity Analytics Rollout
This service provides end-users certification of access to applications and privilege management review. Enterprise applications are currently leveraging this tool to ensure that users access is appropriate.
The University's PCI Compliance efforts allow campus merchants to process credit cards in a manner that keeps the University’s customer data secure. We are currently assisting campus merchants find new innovative ways to stay compliant and increase campus revenues.
Preferred Name-Campus Directory
The University of Wisconsin-Madison began implementation of the Preferred Name Policy in Fall 2013. Over the course of several months, preferred names will begin to appear alongside or instead of a person's primary name. The goal of the Preferred Name policy is a consistent preferred name experience across University systems and use of one's preferred name wherever legal name is not absolutely necessary.
Shared Financial System (SFS) Upgrade
SFS is the Financial System of the UW System and has upgraded to new PeopleSoft 9.1. As part of the upgrade, a new SFS Operations website was created to provide single, easy-to-navigate access to SFS business process documentation, forms and news. The goal of SFS is to provide a single integrated financial system that enables each institution to execute their core business processes in a streamlined and flexible environment that meets users’ needs.
As of January 2013
- Campus Cashiering
- Compromised Credential Management
- Curricular Hub
- Data Center Energy Monitoring Project
- Data Sanitization Project
- Digital Arts & Humanities Initiative and Project Bamboo
- DoIT Business Continuity Plan
- E-mail/Calendaring/Chat Campus Review & Implementation
- Firewall Upgrade Project
- Information Technology Policy Initiatives
- IP Reclamation Project
- Lecture Capture Service for General Assignment Classrooms
- Research Support & Services Initiative
- Wireless Network Upgrade
- WiscCal Migration Project
- WiScholar Pilot Project
- UW-Madison Google Apps
This APR project is related to the "Improved Security for Campus Cashiering" project. Its goal is to improve the process for recording and depositing cash and checks received around UW-Madison in the University’s Accounting System (the Shared Financial System – SFS). The current process is labor- and paper-intensive and does not enable revenue-producing units to create their own accounting entries when they receive and deposit cash and checks. The APR team that has been assigned to this project has identified several solutions and is coordinating the implementation of these solutions with Business Services, and anticipates that several of the solutions will be implemented during calendar year 2012. For more information, contact Sharon Hughes.
Compromised Credential Management
Currently, there is no unified system or process for reporting compromised credentials (e.g., NetID and password, authorization codes, etc.) on campus. Each unit or department handles these situations differently. As a result of this ad hoc approach, there are significant gaps in campus's ability to prevent, detect and mitigate the effect of credential breaches. In November 2008, a working group of the Madison Technical Advisory Group (MTAG) developed a set of recommendations to help protect user credentials and to put systems into place for detecting, reporting and responding to compromised credentials for campus IT services. IT Security, in conjunction with the working group, has begun implementing these recommendations, which include the creation of a public awareness campaign that includes posters, brochures and a video.
The Curricular Hub was established in 2008 as an operational data store of curricular information that would support systems that consume Schedule of Class, Course Catalog, and Class Roster data. A campus forum around accessing class roster data initiated an enterprise campus project to define and deliver class roster data in a consistent and responsible manner. Representatives from schools and colleges, the Office of the Registrar, and DoIT collaborated on data definitions, delivery formats, identified pilot systems and determined a timeline for production. A sampling of current consumers of curricular hub data include Moodle, the Class List eMail Service, WiscCal Scheduling Assistant, Digital Measures, My Webspace, and the enterprise My Course Guide. The data extract process from the Curricular Hub utilizes web service technology. The Curricular Hub is presently undergoing a refactoring process to increase efficiency and position itself for possible expansion into an academic hub.
Data Center Energy Monitoring Project
In this project, Paul Barford of the Computer Sciences department seeks to enhance their understanding of Information and Communications Technology (ICT) energy use through thorough and careful instrumentation and analysis of the DoIT Data Center. In close partnership with DoIT, they will deploy sensors, track consumption and assess when, where and how the energy footprint of the data center might be reduced. The goal of the project is to develop tools and methods that can be deployed on campus and provide a meaningful reduction in ICT-related energy use.
Data Sanitization ProjectUW-Madison has purchased a license for the Informatica Data Masking as a solution to remove, alter, encrypt or de-identify restricted and sensitive information in non-production environments. This application is currently being used in the non-production environments of the HRS project. HRS is currently replacing six restricted data elements with faux-information. For example, they are replacing SSN with fake SSNs that are provided by the federal government. These fake SSNs meet the criteria of a real SSN in format and attributes. For more information about the Informatica Data Masking solution, please contact the Office of Campus Information Security.
Digital Arts & Humanities Initiative and Project Bamboo
Several efforts are underway that focus on technology support for scholarship in the arts, humanities and "interpretive" social sciences communities. Led by professor Jon McKenzieof English, a digital arts and humanities initiative began spring 2008 to advance the causes of digital inquiry, new media study, new media practice and digital literacy (with support by Graduate School IT, Learning Support Services, General Library System and DoIT Academic Technology staff). UW-Madison is also participating in the Mellon-funded international Project Bamboo with the goal of "How can we advance arts and humanities research through the development of shared technology services?" Lee Konrad (Libraries),Robin Valenza (English), and Jim Muehlenberg (DoIT) coordinate local Bamboo efforts.
DoIT Business Continuity Plan
This ongoing effort has established a framework and plan to ensure the continuity of DoIT’s critical services in the event of a major incident or disaster which compromises service delivery. The project has also created DoIT's first comprehensive Service List, and identifies tiers of services ranging from critical infrastructure and enterprise-wide services to support and departmental applications. The project also manages DoIT's relationship with campus stakeholders, such as the UW Police Department, and ensures compliance with federal, state, and UW System guidelines. Regular exercises are planned to test DoIT's continuity of operations plan capabilities. For more information, visithttp://coop.doit.wisc.edu or contact firstname.lastname@example.org.
E-mail/Calendaring/Chat Campus Review & ImplementationA campuswide team working on behalf of the Administrative Excellence initiative is now working to implement a single email and calendar software system for UW-Madison faculty, staff, and students. See Microsoft 365 migration.
Firewall Upgrade Project
The firewall upgrade project is migrating early adopters. The new firewall system provides greater capacity and throughput and is compliant with new network and security standards. We expect the migration to accelerate through the winter break and continue calendar year 2012.
Information Technology Policy Initiatives
The Office of the CIO is working with campus stakeholders to develop policies and procedures around key IT functions. Interested faculty and staff can attend the IT Policy Forums, work on one of the current initiatives, comment via the IT policy development wiki, or send email to email@example.com. For a list of published policies and additional information please visit: www.cio.wisc.edu/policies/.
IP Reclamation Project
The IP Reclamation project has been temporarily suspended, however, we anticipate revisiting this project spring semester 2012. As the number of new buildings, building expansion projects and handheld WiFi devices increases on campus, so does the demand for additional IPv4 addresses. As the campus steward of IP address blocks, DoIT has started a project to reclaim unused campus IP space and create guidelines to assist departments with allocating IPs more efficiently. In July 2008, departments with underutilized IP space were contacted to discuss options of reclaiming or reconfiguring available IP blocks. Read more.
Lecture Capture Service for General Assignment Classrooms
Instructors teaching in one of fifteen General Assignment Classrooms will have the option to use Lecture Capture to record their lecture content for a course. Students can view these lectures through streaming video. Recorded lectures help students to review the material, unravel difficult concepts, double-check their notes, and spend more time getting a fuller understanding of the lecture content. Students can view these lectures on their own time and also review a prior lecture to prepare for the next one.To determine if the classroom Lecture Capture technology is a good fit for you or to get started with Lecture Capture, please make an appointment with a Learning Technology Consultant at DoIT - Academic Technology. Email firstname.lastname@example.org call 262-5667 to schedule a time to talk. Visit https://academictech.doit.wisc.edu/ideas/lc for more information.
This initiative received funding and support through the Student Information Technology Initiative Advisory Committee (SITIAC).
Lynda.com@UW-Madison is a constantly growing library of more than 50,000 self-paced online tutorials available 24/7. These include software training, programming lessons and even “concept” tutorials on topics such as design and photography.
This diverse catalog will be made available to campus in Spring 2012 through DoIT Academic Technology. Since Lynda.com@UW-Madison will be integrated with UW-Madison's NetID system, it can recognize campus users, maintain a learning transcript and make certificates available for professional purposes.
Research Support and Services Initiative
The Research Support and Services initiative is an effort to engage campus researchers, support staff, information technology groups, and the Office of the Vice Provost for Information Technology & CIO, in collaborative conversations to realize benefits of sharing information, resources and services. This initiative facilitates partnerships across the UW-Madison campus to enhance research infrastructure. Further, with the guidance of the Information Technology Committee (ITC) we are working to build key affiliations and collaborative relationships both on campus and at a national level. These relationships will be key to setting strategic direction for research cyberinfrastructure (CI) involving merging policy, governance, technology, data and human resources.
Wireless Network Upgrade
The campus wireless network is being upgraded to a new system that provides higher-speed access and roaming between buildings without having to log in at each location separately. This wireless network is named "UWNet."
In addition, guest access will be available from select locations on the "UWNet-Guest" network. It is available now at Union South and Memorial Union. On this network, guests will be able to register for seven days (and log in just once for the seven days) of network access. UW-Madison NetID holders will be able to log in just once for the semester.
WiscCal Migration Project
WiscCal will be migrated to Oracle Communications Suite (current WiscMail software) to address the calendar system issues. This migration will take place over the summer, 2012. Learn more about the WiscCal migration here:
The WiscCal change is intended to provide an interim solution while the new Administrative Excellence projects get underway. The interim solution should allow for individual preferences while supporting the university's core functions and requirements. Next steps will continue under the new Administrative Excellence project for Email and Calendar Consolidation.
For more information on WiscCal progress, contact Chris Holsman. For updates on the Administrative Excellence Email and Calendar project, see adminexcellence.wisc.edu.
WiScholar Pilot Project
WiScholar is a tool that provides collaborative teaching and learning spaces for instructors, groups, and courses. It provides an easy way to create/publish open access web content, while still allowing for privacy setting; and a space for people to post, comment and self-organize around thoughts, ideas, media, and content. The limited pilot will begin spring semester 2011 and will end spring semester 2012. For more information,email Timmo Dugdale or visit http://wischolar.wisc.edu.
UW-Madison Google Apps
The University realizes that a large number of students, faculty and staff are already putting UW-Madison and personal content on Google Docs and Google Apps. UW Administrators are concerned about the use of intellectual property that is covered by “click through” licenses, such as Google provides. To address this, the University has signed a Higher Education license with Google to begin offering UW-Madison Google Apps to current faculty, staff and students. The license protects intellectual property stored in Google Docs (Documents, Spreadsheets, and Presentations), Sites and Groups. Additionally, Google has added a number of consumer applications that are also available through the UW-Madison Google Apps service, but are not covered under the negotiated Terms of Service. Learn more about the UW-Madison Google Apps service.